Delivery and Returns

Orders from the UK & rest of the world

Delivery to:

Price:

Delivery within:

UK

£0.00

3-5 days

Europe

£10.13

21 days

Rest of the world

£9.17 

28 days


Occasionally, our books or products are out of stock while we reprint. This will delay delivery of your order.

Deliveries to customers outside of the UK may be liable to additional import and/or customs taxes and charges levied by your destination country. The rates vary, so please check the regulations for your shipping destination as you/the recipient will be responsible for covering the costs upon delivery of the order, in line with section 3.5 of our terms of sale. Where import or customs taxes and/or charges are levied, our couriers may charge additional brokerage fees to cover their administration costs – you will also be responsible for covering this cost.

 

Refund policy

Letting Us Know About a Problem

If you have any questions or complaints about your purchase, please contact us.

For queries about our goods or digital products, including requesting a refund or making a return, you can contact us by email at hukdcustomerservice@hachette.co.uk (please quote your order reference number if you have one).

For all other queries, you can find contact details here.

To see our full returns and refund policy, please view our terms of sale.